RETURN POLICY AT TVMUSIC.COM
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We will accept returns of unopened, defective, or damaged CDs that you have purchased from TVMUSIC.COM. We will exchange any defective media for undamaged CDs as quickly as possible.

To return an unopened, defective, or damaged item, please send it to the following address:

Valentino Production Music, Inc.
500 Executive Ave P.O. Box 534
Elmsford, NY 10523

Be sure to include:

* Your name and billing address
* A brief explanation stating the reason for the return
* Selection Code and/or Title of the item you are returning
* Selection Code and/or Title of the item you should have received (if applicable)

Item(s) not received
Just send us an email at and notify us if your library is missing a volume. We promise your request will receive our prompt attention.

YOUR PRIVACY AT TVMUSIC.COM
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If you shop and purchase merchandise online at TVMUSIC.COM, any personal information that you may share with us (and with the business partners that help this site function) is kept absolutely private. Neither your name nor anything about you is sold or traded to any outside company or agency. (By “business partners” we mean such companies as United Parcel Service, Federal Express and the U.S. Postal Service, to whom we make your name and address available order to ship and track merchandise. In no instance are these business affiliates allowed to use your personal information for any other purpose.)

If you place orders by mail, we do not share any of your data with any outside company or agency.

We do, of course, ask you for some personal information in order to fulfill your order. And several of our optional functions do use cookies. To learn how we keep your personal information safe and secure, please see our Security Statement.

To learn more about your privacy at TVMUSIC.COM, please click on the appropriate text links above. If you have further questions, please call us at toll free at 800-223-6278 or e-mail us, including your name and mailing address, at

Purchases
When you place an order, you give us your name, address, phone number or e-mail address plus credit card information. If you create an Account with us, so that you may place orders more conveniently, you authorize us to store your name and shipping address(es), and optionally, credit card and billing information.

E-mail newsletters
Your e-mail address will never be shared with or sold to anyone. Just send us a quick email if you’d like not to receive notices of special offers, etc.


Cookies
You do NOT need to accept or use cookies to shop at TVMUSIC.COM. However, your personal shopping Account involves cookies, which are for your convenience only, and are not used for any other purpose.

We also use a cookie to help us determine site traffic patterns, so we can keep working to make TVMUSIC.COM more useful and intuitive. This cookie identifies your computer, but contains no personal information.

YOUR SECURITY AT TVMUSIC.COM
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Your financial information is safe.
We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.


Your transactions are secure.
When you've finished shopping and begin the checkout process, you will move into the secure area of our site. A warning window may pop up to notify you that you are entering this "safe" area. Once you've entered, the page address (URL) will change from http to https, to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower left hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.


You assume no risk.
In the unlikely event that anything happened with your credit card transaction, we would assume all liability, and work with your card company to cover any cost and to minimize hassle for you.

Valentino Production Music, Inc. 500 Executive Ave P.O. Box 534 Elmsford, NY 10523 (800) 223-6278 EMAIL: close window • privacy • security • customer service • returns